Relocating Employees Rank Oakwood Worldwide As A Top Performer In Temporary Housing In 2012 Trippel Survey
GLOBAL COMMUNICATIONS LEADER
RELOCATING EMPLOYEES RANK OAKWOOD WORLDWIDE® AS A TOP PERFORMER IN TEMPORARY HOUSING IN 2012 TRIPPEL SURVEY
LOS ANGELES – December 19, 2012 – Oakwood Worldwide, the global leader in corporate housing and serviced apartments, recently earned a top service performance ranking in the 18th annual Nationwide Relocating Employee Survey©. Out of the more than 20 temporary housing providers surveyed, Oakwood placed as a top performer in "overall level of service satisfaction" and net satisfaction.
Oakwood achieved an average satisfaction score of 8.72 out of 10, well above the average score of 8.40 in the Temporary Housing category. In addition, ExecuStay, Oakwood's recently-acquired corporate housing brand, also scored high with an average customer satisfaction score of 8.47.
"We are pleased to see that relocating employees gave us a high score for their overall satisfaction regarding their stay with us," says Ric Villarreal, president of Oakwood Worldwide. "We work hard to offer a consistent temporary housing experience across the broadest global reach and our Associates take pride in providing a high level of customer service delivered with a personal touch."
Oakwood and ExecuStay combined, dominated the survey sampling size with more than 40 percent of the total survey responses in the Temporary Housing Services category. Among the five services evaluated, temporary housing, household goods and relocation management earned the highest scores.
The survey, conducted by Trippel Survey & Research, LLC©, polled more than 7,500 employees from 106 companies, public agencies and non-profits about their level of satisfaction with service providers used during their relocation. For more information about the survey, visit http://www.trippelsurvey.com/.
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Oakwood Worldwide®, based in Los Angeles, Calif., is the leading provider of corporate housing and serviced apartment solutions through its two well-known brands, Oakwood® and ExecuStay®. Both brands provide move-in-ready furnished housing designed to meet the needs of business travelers on long- and short-term assignments. Oakwood® has access to the largest selection of housing options and a presence in all 50 United States and more than 55 countries. ExecuStay is the preferred corporate housing partner of Marriott® International and is the only corporate housing brand where guests can earn Marriott Rewards® points for stays at any ExecuStay location in the U.S. For more information, please visit www.oakwood.com and www.execustay.com.