Oakwood Worldwide® Honors Top Franchisees for Hospitality Excellence
GLOBAL COMMUNICATIONS LEADER
OAKWOOD WORLDWIDE® HONORS TOP FRANCHISEES FOR HOSPITALITY EXCELLENCE
Mainsail Housing Receives Prestigious Partnership Circle Award
LOS ANGELES - November 20, 2013 - Oakwood Worldwide, the global leader in corporate housing and serviced apartments, recognized top franchisees at its 2013 franchise conference held November 3-5, in Marana, Ariz. Mainsail Housing, based in Tampa, Fla., received the highest honor - the Partnership Circle Award - presented to the franchisee that exemplifies the company's vision of hospitality excellence.
Mainsail Housing managing partner Jana Collier accepted the Partnership Circle Award in recognition of her company's ability to fully leverage Oakwood Worldwide's sales organization and tools. Earlier this year, Oakwood Worldwide announced Mainsail Housing as its first franchisee to offer both the ExecuStay® and Oakwood® brands.
In the category of customer service, American Heartland, a franchisee based in Columbus, Ohio, was the standout, winning the Overall Customer Service Excellence Award. This recognition is given to the franchisee that led in every category of measurement including, overall score and number of surveys returned. American Heartland, along with Richmond, Va.-based Commonwealth Corporates, 2 shared the ACE (Achieving Customer Excellence) Service Award, which recognizes the franchisee with the highest client satisfaction scores.
"Our franchisees are strong partners who remain committed to growing our brands and our business," said Ric Villarreal, president, Oakwood Worldwide. "These awards give us a chance to tell them how truly vital they are to our company's continued success and expansion of the ExecuStay brand."
Oakwood Worldwide began franchising in 2012 when it acquired ExecuStay from Marriott International. The company has nine franchisees located in more than 32 markets across the United States.
About Oakwood Worldwide
Oakwood Worldwide®, based in Los Angeles, Calif., is the leading provider of corporate housing and serviced apartment solutions through its two well-known brands, Oakwood® and ExecuStay®. Both brands provide move-in-ready furnished housing designed to meet the needs of business travelers on long- and short-term assignments. Oakwood® has access to the largest selection of housing options and a presence in all 50 United States and more than 55 countries. ExecuStay is the preferred corporate housing partner of Marriott® International and is the only corporate housing brand where guests can earn Marriott Rewards® points for stays at any ExecuStay location in the U.S. For more information, please visit www.oakwood.com and www.execustay.com.