Internet Privacy Statement
ExecuStay, a division of R&B Realty Group, a California limited partnership d/b/a Oakwood®, has a strong commitment to providing excellent service to all of our customers and visitors of this Web site, including respecting your concerns about privacy. We understand that you may have questions about how this Web site collects and uses the information that you provide to us. We have prepared this privacy statement (“Statement”) to inform you of the privacy principles that govern this Web site.
This Statement contains numerous general and technical details about the steps we take to respect your privacy concerns. We have organized the Statement by major processes and areas so that you can quickly link to the information of most interest to you.
At ExecuStay, meeting your needs and expectations form the foundation of everything we do--including protecting your privacy.
If after reviewing this Statement, you have any questions or privacy concerns please send an email to email@example.com or send a letter to
Attn: ExecuStay Digital Marketing Department,
2222 Corinth Avenue
Los Angeles, CA 90064
This Web site does not collect personally identifiable information when you browse this Web site and request pages from our servers unless you voluntarily and knowingly provide it to us. This means that we will not know your name, your email address, or any other personally identifiable information just because you browse the Web site unless you access the Web site from a link in an email that we sent. In this case we will know who you are based on the information you previously supplied to us. When you request a page from our Web site, our servers log the information provided in the HTTP request header including the IP number, the time of the request, the URL of your request and other information that is provided in the HTTP header. We collect the HTTP request header information in order to make our Web site function correctly and provide you the functionality that you see on this Web site. We also use this information to better understand how visitors use our Web site and how we can better tune it, its contents, and functionality to meet your needs.
Information We Collect and How We Use It
When we need to collect personally identifiable information from you to provide you with a particular service, we will ask you to voluntarily supply us with the information we need. For example, if you would like to make a reservation at one of our apartments we will ask you for information such as name, address, telephone number, email address, preferred method of communication and customer loyalty number (if applicable). We will use this information to provide the information you request.
Transmission and Storage of Information
We treat the information you provide to us as confidential information; it is, accordingly, subject to our company’s security procedures and policies regarding protection and use of confidential information. When we you provide personally identifiable information on this Web site it is transferred over a Secured Sockets Layer (SSL) line provided you are using a SSL-enabled browser such as Microsoft Internet Explorer or Netscape Navigator. This ensures that your information is encrypted as it travels over the Internet. This secure mode is enabled before any such information is transmitted from your computer. You will know you are in secure mode when the padlock or key icon in the lower right-hand or left-hand corner of the computer screen appears in the locked position. In addition, when accessing a secure server, the first characters of the site address will change from “http” to “https.”
After information reaches ExecuStay, it is stored on a secure server that resides behind firewalls designed to block unauthorized access from outside of ExecuStay. Because laws applicable to personal information vary by country, our hotels or other business operations may put in place additional measures that vary depending on the applicable legal requirements. Information collected on this Web site is processed and stored in the United States.
This is a United States Web site and is subject to laws of the United States and the State of California. ExecuStay will disclose personally identifiable information without your permission when required by law, or in good faith belief that such action is necessary to investigate or protect against harmful activities to ExecuStay guests, visitors, associates, or property (including this site), or to others.
If you are a customer who resides in the State of California, you have the right to request from ExecuStay a list of third parties with whom we shared personally identifiable information about you for their own direct marketing purposes during the previous calendar year. Although ExecuStay does not share personally identifiable information with unrelated third parties for their own direct marketing purposes, you may request a written representation by sending an email to firstname.lastname@example.org or letter to Oakwood Worldwide, Att: ExecuStay Digital Marketing Department, 2222 Corinth Avenue, Los Angeles, CA 90064.
ExecuStay.com Changes to Your Privacy Rights
In the future, we may need to change this privacy statement. All changes will be made here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. This statement was last updated on June 15, 2012.